At American Acoustical Products we respect your privacy. Our objective is to ensure, through security measures consistent with industry standards, to protect the loss, misuse, and alteration of the information under our control to the extent reasonably possible. We are committed to protecting your privacy throughout our business activities, both online and offline.

Information Collected

We may automatically receive and store certain types of information about you when you visit our site, such as your IP address and cookie information. This is general information about your location and usage of the site, and we will not combine it with any personal information you provide to tell us who you are or what your e-mail address is. No registration is required in order to use American Acoustical Products’ website, however we may collect personal information ("Personal Information") through such processes as digital marketing forms, purchases you make by e-mail, and credit checks.

Personal Information includes identifying information such as the following:

  • Your name and contact details
  • Online profile including your stated preferences
  • Communication information including support and exchanges about your requests
  • Order history
  • Payment information, including credit card number, expiration date, billing address
  • Information about the device(s) you use
  • IP address location information
  • Cookies
  • Authentication data
  • Other information you provide to us

How American Acoustical Products Uses Your Information

In Processing Transactions - American Acoustical Products uses personal data such as name, physical address, telephone number, e-mail address, and institution/organization to engage in interactions with you, including contacting you about your orders or other interactions of a transactional nature. We use financial/credit card and payment information to process your order. We may need to share information with credit card processing houses, delivery services, and other third parties to complete the transaction.

In Responding to Your Requests - American Acoustical Products may use your personal data to respond directly to your requests for information, including those about our products and services, pricing, and other requests.

In Administering Your Purchases - If you have purchased products or services, we may contact you to confirm certain information about your order (example, about the delivery process). We may also use this information to confirm compliance with our products, and other terms of use, and may share it with your company or organization.

In Providing You Support - American Acoustical Products may use your personal data to provide you with technical support, or other customer services for products or services that you have ordered or requested. We may also provide you with service notifications.

In Providing you with Information Based upon Your Interests and Needs - American Acoustical Products may use your personal information to provide you with notices of new or revised products or service developments. We occasionally use e-mail addresses to send promotional offers. If you do not wish to receive e-mail from us, please unsubscribe using the link at the bottom of the e-mail. Please note that we may send legal notices via e-mail, so if you opt out of receiving correspondence from us, you will be responsible for reviewing legal notices on our website. We will also send transactional information by e-mail, and you will receive these e-mails even if you have opted out of receiving other correspondence from American Acoustical Products. Personal Information that you provide to us may be combined with other information, such as demographics and transaction history, available from our records and other sources. This information will be used to make our marketing efforts more efficient, and may also be shared with our third party service providers that assist us with our marketing efforts, or marketers whose products or services we feel may be of interest to you. We won't share your personal data directly with advertisers, but may use some non-personally identifiable attributes collected for the intended audience. Please review any advertiser's privacy policies and practices prior to clicking advertising, and be aware that third parties may place cookies in your browser.

In Selecting Content and Improving Quality of Our Website - We may use your personal data, including the information gathered as a result of site navigation, information inferred from your IP address, and cookies to help create and personalize website content, or to guide you in searching the website. This may also be used to help us improve website quality, evaluate page response rates, track marketing responsiveness, learn ways to improve user interface, and preserve order information between your purchases.

In Obtaining Input or Feedback from You - In order to develop and deliver useful products and services to our customers, from time to time, we may ask for voluntary participation in methods that provide us with input and feedback, such as evaluation forms and surveys.

In Engaging with Third Parties - We may share your personal data with third parties in connection with services that these individuals or entities perform for or with American Acoustical Products. These third parties are restricted from using this personal data in any way other than to provide the specific services for which they are contractually engaged, such as processing credit cards, hosting an American Acoustical Products server, engaging in data processing on our behalf, or shipping items you ordered.

In order for us to properly fulfill our obligations to you, it is sometimes necessary to supplement the information we receive from you with that from third party sources. American Acoustical products purchases third party marketing data and adds it to our existing user database to better target potential users of our products and services.

We do not share information about the purchasing habits of users with any third parties.

In Protecting American Acoustical Products Information Assets, as well as Your Personal Data - Our information security efforts protect the confidentiality, integrity, and availability of company information assets. We follow a risk management approach based on policies and procedures to meet security objectives while supporting business and operational goals.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you on our website or by e-mail.

We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.

This policy does not apply to the practices of individuals we do not employ or manage, or to companies we do not own or control, including without limitation the practices of third party websites that you may access through a link on our website.

Your General Data Protection Regulation Rights (GDPR) if You are a Resident or an Individual Within a European Union Country

Under the General Data Protection Regulation (Regulation EU 2016/679) (also known as GDPR), if you are a resident or an individual within a European Union country, you have certain rights as a data subject that are protected by the GDPR. American Acoustical Products commits to facilitating the exercise of these rights. To request information about or avail yourself of those rights, please send an email to with "GDPR Request" in the subject line. In the email please describe, with specificity, the GDPR right for which you are requesting assistance.

Your California Privacy Rights if You are a California Resident and Your Business Relationship with Us is Primarily for Personal, Family, or Household Purposes

Under California Civil Code Section 1798.83 (also known as S.B. 27), if you are a California resident and your business relationship with American Acoustical Products is primarily for personal, family, or household purposes, you may request certain data regarding American Acoustical Products' disclosure, if any, of personal information to third parties for the third-parties’ direct marketing purposes. To make such a request, please send an email to with "Request for California Privacy Information" in the subject line.

Technology & Quality
American Acoustical Products has over 50 years of experience serving the acoustic marketplace.

Contact us today and let us put our technical and application expertise to work for you.
Contact Information
American Acoustical Products
311 Hopping Brook Road
Holliston, MA 01746

TEL 508.429.1165
FAX 508.429.8543

ISO 9001:2008 Certified
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